BOOKING:
Please confirm your desired appointments times on a monthly basis, approximately seven days before the first of each month. Please advise me on any planned vacations, out of town meetings, etc., so that I may book other clients in that spot. Last second appointment requests are acceptable, but there is a chance that they might not be accommodated due to prior commitments.
RATES: Sessions are billed at $80-200 per hour.
PAYMENT: Payment is due upon the completion of each session.
PACKAGES: Packages are available at discounted rates. Larger packages can be arranged upon request. Please note that my rates are non-negotiable, so please don’t ask.
CANCELLATIONS: Any session cancelled with less than 24 hour notice will be charged at the rate of a full session.
LATENESS: If you are running late, please give me a courtesy call on my cell phone (I suggest you program it in your cell phones, palm pilots, etc.) If you are 30 minutes late and I have not received a call from you, you will be considered a “no show” and be held responsible for the missed session.
REFUND POLICY:
New York State law provides that you can obtain a refund on your membership if either of two conditions occur:
- You become physically disabled and are unable to exercise for a period of 6 months or longer;
- You move more than 25 miles from the health club.
To obtain a refund you must present proof of either condition — a doctors note or a utility bill from your new location. All refunds will be prorated. This means your refund, if any, will be determined by deducting the cost of time already used from the time remaining. The cost of the time used is calculated using the cost of the shortest term membership program that best fits your utilization. For example, if you have used 4 months of a one year membership, the cost of your time used would be based upon the cost of a three month membership and a one month membership (four months total). Sessions can be transferred to another person, or frozen. All packages must be completed within 1 year of purchase date.
The First Appointment: The first session that you book with me is pre-paid. You can use any credit card (over the telephone for security purposes) or the PayPal option below; it is 100% safe, is used by ebay, and countless other vendors who do business on the web. It takes about 3 minutes to do, and I appreciate your time and understanding in order to comply with this request.
I look forward to working with you and helping you reach your specific goals. You will find that your goals become my goals, and I take reaching them very seriously. We are in this together, and you are welcome to call or e-mail me with any questions and concerns at any time.